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In this issue: October 2007 Coupons We want your feedback to improve our website Team Pfefferle Updates Birthdays and Anniversaries
ASA Website Contest Now is the time to check your tires before snowfall
MONTHLY CAR CARE TIP #14: Rust: A Nasty Four-Letter Word
In September, DJ Duvan, our head technician turned 37. Happy birthday DJ! Also, Chris Napier celebrated his sixth with the company. Thanks a lot for your dedication and hard work Chris. On October 16th, Steve Pfefferle, owner and entrepreneur will turn a whopping 52! Happy Birthday Dad!! On September 1, we went live with a new shop management software system. It is called ManagerPlus by Mitchell One. Mitchell One is one of the largest technology companies dedicated to the automotive industry in the U.S. As it is with anything new, there have been growing pains, but we are getting through them and everybody has had an open-mind. This is our first new system since we opened in 1994, so you may notice a bit of a different look on your invoice the next time you come in. The Automotive Service Association is having their annual Best Website in the Country contest. I am very proud of our website and I'm going to enter it into the contest this year. I am looking for your constructive criticism though. What do you like about the website? What don’t you like? What needs improvement? I would appreciate any sort of feedback to help make the changes we need to win this contest. Drop me a line in my e-mail or give me a call. Once again, any responses are appreciated. The special of the month is a coolant flush. It is time to get winterized and what better way to do it than with $20 off! That’s right, a green coolant flush will cost you $59.99 and an extended life coolant flush will cost you $69.99! I am practically giving them away. In order to get this price, you must mention this newsletter. If you have not had your tires looked at in a while, now is the time. For how lucky we were with a hot summer, it’s bound to snow in October. Any other comments/suggestions are welcome. I mean the website, this newsletter, the look of the store, even day-to-day shop operation. Your input is most important. I serve you and want you to help make us better. Thank you for your continued loyalty and have a good October. Happy Halloween, Go Bucks, Go Bengals!!!
Sincerely,
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Always consult
the vehicle owner's manual for individual service schedules as manufacturer
maintenance requirements vary greatly.
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Celebrating 13 Years of Serving the Greater Cincinnati Community (1994-2007) Member of the Fairfield Chamber of Commerce
This e-mail was created by Michael Shawn McCabe, an independent business development and media management consultant. www.MichaelShawnMcCabe.com
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